FREQUENTLY ASKED QUESTIONS
Your airfares, accommodation, activities as stated as inclusions on the itinerary, transfers and transport during the trip except for any costs you incur during a free day or free time eg a train trip to another town.
Each trip is different so it's important you read the inclusions thoroughly.
All our Small Group Trips will provide you with the best value for money, ease, convenience and fun, the way travel should be.
Each traveller will receive an additional activities sheet for extra things you can do in your free time.
We will include the prices so you can include them in your budget.
You can choose to have a room of your own but you will have to pay the single supplement.
At your request, we will pair you with another traveller to share a room. If there is no one available you will be required to pay a single supplement.
We hope not! Room share can be great, especially if you are travelling on your own. There are certain things you should keep in mind when sharing - you can read Room Share Etiquette here.
Please be aware that if you choose to move to another room due to a personality difference you will be responsible for paying the price difference at the time, based on the rates available from the hotel/accommodation provider.
When sharing with someone you don't know you should be aware of certain etiquette and things like you know that you snore, continued mobile phone usage or reading during sleeping hours and tidiness, for example, should be taken into account if you choose the room share option.
If for any of those reasons the arrangement does not work out then both parties will have to pay additional costs if extra rooms are available.
If we do not meet minimum numbers for a trip to go ahead you will be given three choices – we can transfer any money paid to another trip, we will refund your money in full or we can requote the cost of the trip with the smaller numbers and you will be given option to pay the new amount of the trip.
Our trips are generally designed for all ages and fitness levels, however a minimum level of fitness is required to be able to participate. All our trips include walking for a reasonable amount of time with walking tours approximate 2 - 3 hours, on uneven surfaces, steep inclines and you will need to be able to manage a few flights of stairs. You will also need to be able to carry your own luggage. Take a look at our Fitness & Luggage page.